Frequently Asked Questions
Why come to Thailand and study English?
What’s so special about IH Bangkok?
What level am I?
If teachers don’t speak my language, how can they teach me?
Cancellations for Study Holiday
The school aims to be fair with its cancellation policy. Depending on when the school is notified of cancellation refunds by International House are as below:
Cancel 29 days or more before the course begins = 100% of the course fees will be refunded but bank transfer fees, visa fees and registration and administration fees will not be refunded.
Cancel 14-28 days before the course begins = 75% of the course fees will be refunded but the 25% deposit, bank transfer fees, visa fees and registration and administration fees will not be refunded.
Cancel 13 days or fewer = 0% of fees will be refunded.
We strongly recommend that students take out insurance to cover fees and all costs in case of cancellation with less than 29 days’ notice or in the event of leaving a course early. Student insurance policies will generally cover fees if a student has to go home early for a medical or other serious reason.
*Please note any cancellation must be made in writing sent to [email protected] The receipt of date (Bangkok time) in the received email will be used to determine the amount of the refund.
Accommodation and Transfer Fees
Cancel 15 days or more before the course begins = 100% of the accommodation and airport transfer fees will be refunded less any bank transfer fees.
Cancel 14 days or fewer before the course begins = 0% of the accommodation and airport transfer fees will be refunded due to our partner hotels’ refund policies.
If you cancel your Study Holiday course at any time, 1 postponement is available. The postponed course start date must take place within a year of the original course start date. In this case your registration fee and course fees will not be lost, but transferred to a new date. Once you postpone a course, you may not cancel without losing your deposit and related fees as above in the cancellation section.
In the event of a student postponing a course and then cancelling the new course date, any refund will be calculated according to which date was closer to the course start date either the postponement date or cancellation date.
If a student postpones under 2 weeks before the original course start date, it may be that the accommodation and transfer fees will still be lost as our partner hotels’ refund policies affect this.
How do I know International House Bangkok is a good school?
Furthermore, we train over 500 teachers every year in the Cambridge CELTA and select only the best 1% to teach at our schools.